Update your card or fix a failed payment

If a payment fails, new articles and backlinks pause until the invoice is paid. Paying it switches everything back on straight away.

Update your card

1. Open the account menu and choose Manage subscription.
2. On the Payment method card, choose Update card.
3. Add the new card in the secure Stripe page and save.

Fix a failed payment

1. A banner at the top of the app says your last payment didn't go through.
2. Choose Pay invoice (or Update payment if there is no open invoice).
3. Pay with a working card.

Check it works

The banner disappears and Manage subscription shows Active. Planned articles start publishing again.

Good to know

• Most failures are insufficient funds or a prepaid card. Prepaid cards often fail on recurring payments, so a regular debit or credit card works better.
• Cards issued outside the US sometimes need you to approve the payment in your banking app.
• You can also change the card from Settings with Change billing details.
• Nothing is lost while payment is paused: your planned articles and your backlink exchange settings stay as they were.